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Customer Feedback 2017

The present-day custom is to look at reviews before buying anything to ensure they are getting value and service for their purchase. Our customers are more personal to us and we regular receive both verbal compliments as well as e-mails thanking us. Our team take great pride in looking after our customers and receiving compliments for their work. Below is a selection of e-mail comments received during 2017.

  • ·Thank you very much for looking after us so well last night, and making us welcome. We loved the venue, and definitely will be recommending that we use it for other CIPD events” The Chairman who could not be there, commented …”My colleagues have all come back saying how good the venue was.”  - CIPD event - Halse Pavilion - January
  • The organiser received lots of comments via e-mail and text and sent them through to us - “We both loved the band, venue and the food was lovely” “Thanks for a fantastic night - we had a great time. Wonderful venue, food, band and company.”  “A fantastic venue, great food and great band. Brilliant!!!”  “A great venue, fab food, fantastic band” - Medical Ball -Warwick Hall - January
  • The event went really smoothly and we have had really good feedback.” - Wright Hassall Winter Ball – Warwick Hall – January
  • I just wanted to say a massive thank you; to you, the entire events team, chefs, caretaking staff and of course Sam. The evening was a resounding success in terms of revenue generated but also in terms of feedback from our guests and sponsors. Not just the outstanding venue but in particular the food was highlighted as a major surprise and success, people have gone out of their way to say how superb it was and especially the beef for a mass catered event, please pass on our thanks to the chefs ………… 5 star recommendation! – 353 Ball – Warwick Hall - February
  • Dear Gus, I just wanted to drop you a line to thank you and your staff for your hospitality last week. We were very impressed with the setting and the arrangements were impeccable. Delegates (and the acting chief inspector) were very positive in their feedback. - ISI Head Teachers briefing – Warwick Hall – March
  • We just wanted to reiterate our thanks for all your support during the planning and delivery of our RFU Developer Training at your school this weekend. Your attention to detail, flexibility and professionalism really complimented the quality of experience for all involved. Many thanks once again and we hope we can look to continue to work with you in the future – RFU Training course - Halse Pavilion – May
  • Richard, thank you so much for your support on Wednesday evening. Everything was perfect – I only wish we could have turned the temperature down! – Mayor Making Ceremony – Pyne Room - May
  • I cannot thank you enough for the wonderful day you gave us last Wednesday. Your support and generosity were absolutely outstanding and you made us feel so welcome - both before and during the event. Please pass on my thanks to Ian and Adam who were so helpful. Adam was a Godsend on the day as he grappled with technical difficulties and sorted out our Powerpoint presentation so that it fitted once the screen was raised a little. What a star! As you could see, the children and their teachers and families all had a marvellous day - they were so full of pride and joy - they had a day that they will remember forever. With thanks again for a wonderful experience. – Shakespeare Week event – Warwick Hall - June
  • Everyone that attended has commented on how great the day was and I put that down to your professionalism and experience of holding such events and the great venue of Warwick School. These thanks must also go out to the staff that were there, they were fabulous. – Fletcher wedding reception – Halse Pavilion - July
  • Thank you very much for a wonderful day! we could not have hoped for anything more. It was absolutely amazing. – wedding reception in Warwick Hall - August
  • I wanted to send a note to say a huge thank you for a superb day on Sunday! It was really so very enjoyable and beautifully managed by yourself and your team. What a fantastic venue, food, service and location! I had so many compliments on the food, the room, the glorious views from the balcony, as if it was all my own doing” – 21st birthday party Halse Pavilion -July
  • Just a note of thanks with respect to the Followers of Rupert weekend (26-27 August).  A good time was had by all despite the building work and the food was exceptional for both evening meals (Friday and Saturday).
  • Sorry I didn’t see you before I left, thank you very much for this past week, I am really happy with how the week went and thank you and all the staff for the help, I feel the festival ran very smoothly.  - RFU Festival - August
  • Thank you for everything you did for us on Sunday. It was a great success and everyone was impressed with the venue and all that went with it. We were pleasantly surprised with the overall cost. We will thoroughly recommend you to all our friends for any future event.  –Diamond wedding luncheon in Halse Pavilion - April
  • Thanks   a lot we did have a great time. All our guests loved the venue and food – 50th birthday party in Halse Pavilion – August
  • We very much enjoyed playing at the Bridge House Theatre and I’d like to thank you and all of the staff for the help and support in putting on the show.  Adam the technician was particularly helpful. Pink Floyd Tribute Band – Bridge House Theatre – September
  • We all really enjoyed our club anniversary celebrations and have received lots of positive feedback from those who attended so thank you very much for a fantastic evening. We were very impressed with the support we received on the day - the room looked super, everyone was keen to help and the food was delicious. - Kenilworth Masters 30th Anniversary Buffet Dance – Halse Pavilion - September
  • Thank you for all your help and organisation last Saturday. Lyn had a wonderful time – 70th birthday – Pyne Room – OctoberCustomer Feedback
  • Thank you once again for an excellent meal.  The Mayor of Sceaux and his wife were extremely impressed with both the quality and presentation of the food and thoroughly enjoyed the evening. In his capacity as Secretary General of the Association of Mayors of France and President of the Superior Council of the Territorial Public Service, the Mayor will have enjoyed many banquets so his comments are praise indeed. – Leamington Twinning Association – Pyne Room – October
  • We had a committee meeting last night and the consensus was that the Luncheon was extremely successful this year. We would be interested in coming back again next year. - Cancer Research luncheon – Warwick Hall – October (note, they have rebooked.)
  • Thanks very much Richard - you and your team were fantastic on the night and I’ve had very positive feedback on the venue, food and service so hats off to you all! – Young Minds Matter Dinner & Concert – Warwick Hall – October
  • First of all, thank you so much for all your help and support leading upto the event and also on the day. The feedback from all attendees has been very positive about the venue so no doubt we will be keeping this in our mind for future events. – WCC Safeguarding event – Bridge House Theatre - October
  • I just wanted to drop you a line to say thank you so much for all your help and support in the lead up and on the event day on Sunday. Everyone said how great the venue was! What a beautiful space you have.  We really appreciate all you did to help make the event such a success – Brain Tumour Charity – Warwick Hall - October